Understanding Your Lightning Order Status

Lightning Order Status Guide

This article explains each possible status for your Lightning order and what action, if any, is required from you.

Status Definitions

Status	Meaning	Action Required
Pending	Order received, awaiting processing	None — we are reviewing your order
Processing	Order confirmed and being prepared	None — your order is being packed
Shipped	Order dispatched to carrier	Track via your tracking number
Delivered	Order received at destination	Confirm receipt and contact us with issues

For any questions about your order status, contact our support team with your order number ready.